The most powerful AI sales assistant for Shopify skincare brands

Yes! Integration takes just minutes with our one-minute Shopify app installation. Simply connect your store via our secure authenication and you are ready!

Absolutely. You have full control over the assistant's appearance (logo, colors, avatar), placement on your store, greeting messages, conversation starters, tone of voice, and behavior. It's completely white-labeled to match your brand identity seamlessly.

Absolutely! We highly value smaller skincare brands and have created startup pricing specifically designed for you. We understand the unique challenges new brands face and are committed to helping you boost your sales from day one. Contact us directly and we'll ensure you get the perfect solution to grow your business.

Yes. You can train the AI on your brand-specific content including product descriptions, skincare philosophy, FAQs, and brand guidelines. The assistant learns your unique voice and approach to skincare, ensuring every customer interaction feels authentically "you."

Data privacy is our priority. TNB is an Irish company with EU data centers, built to GDPR standards from day one. All customer data is encrypted, securely stored, and only used to provide personalized recommendations. We provide complete audit trails, data removal workflows, and enterprise-grade security that protects your brand and your customers. You can review our Privacy Policy and Terms of Use for full details.

Our team is here to help with onboarding, setup, and ongoing support. You can reach us anytime through our Customer Support contact form. We respond promptly to support requests to keep your experience seamless and reliable.

Yes! Our AI Skin Analysis feature allows customers to take a quick selfie scan. The AI analyzes 24+ visible skin characteristics (fine lines, pores, blemishes, redness, pigmentation, etc.) and uses this data—combined with their concerns and goals—to recommend the most suitable products from your Shopify inventory. This creates highly personalized, accurate recommendations.

We offer them as individual products or as a seamless integration—it's completely up to your requirements and business goals. Both solutions can work independently or together for maximum impact. We highly recommend scheduling a demo with us so we can understand your specific needs and show you which approach will best boost sales for your store.

Yes. Our AI is trained on validated skin science, ingredient chemistry, and thousands of real customer interactions through our consumer app. We use fact-based answers grounded in dermatological research, and the assistant is trained specifically on your product catalog to ensure accuracy about your specific formulations and benefits.

Yes, we believe this is the most advanced sales assistant for skincare. Unlike generic chatbots, TNB Smart Chat uses our advanced fine-tuned skin health LLM combined with our proprietary product ingredient AI models to provide accurate, science-backed recommendations. It understands skin biology, ingredient interactions, and how to match your Shopify products to each customer's unique skin profile—delivering unmatched personalization and trust.

TNB Smart Chat supports 30+ languages with native AI understanding (not just translation). This includes English, Spanish, French, German, Italian, Portuguese, Dutch, Korean, Japanese, Chinese (Simplified & Traditional), Arabic, and many more. The system auto-detects the customer's language or allows manual selection for seamless global deployment.

Free chat tools are typically static FAQ or rules-based experiences—you manually input questions and answers, and customers can only see pre-written responses. TNB Smart AI is a dynamic sales assistant that handles all types of questions in real-time using AI. This means it can answer almost every question a potential customer has about your products, ingredients, and skincare philosophy—even questions you haven't anticipated. It's a completely different technology: a true conversational AI that understands context, learns from interactions, and provides personalized recommendations.

Generic AI assistants are built for everything—sports equipment, fashion, food, electronics—which makes them "jacks of all trades, masters of none." TNB Smart AI is purpose-built exclusively for skincare. It's powered by our specialized skincare AI model and ingredient intelligence models, which means it can answer complex skincare-specific questions accurately and confidently. Our focused assistant has built-in guardrails to ensure conversations stay within skincare expertise and never deviate into risky or irrelevant topics. When a customer asks about retinol interactions, barrier repair, or pregnancy-safe ingredients, they get expert-level answers—not generic responses. This niche expertise builds trust and drives higher conversions for skincare brands.